General information
All orders are shipped within 3 business days from purchase in Queensland, Australia (AEST). Any orders made on Saturday or Sunday will be dispatched within 3 days from the following Monday. Please note, during public holidays, we may experience small dispatch delays.
Once an order is dispatched from us Maisy & Mine cannot be held responsible for any delivery delays, missing, lost or stolen packages. If you are experiencing any of these issues, please contact Australia Post directly with your tracking number you received via email.
We use Australia Post shipping time may vary according to Australia Post time frames.
International Shipping
ALL International orders may be subject to customs inspections and import taxes unique to your country, based on items being over a certain value set by your local authority.
This is not within our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be.
At Maisy & Mine we believe honesty is the best policy so we will not mark your package as a "sample" or "gift" to avoid these taxes.
All orders are shipped within 3 business days from purchase in Queensland, Australia (AEST). Any orders made on Saturday or Sunday will be dispatched within 3 days from the following Monday. Please note, during public holidays, we may experience small dispatch delays.
Once an order is dispatched from us Maisy & Mine cannot be held responsible for any delivery delays, missing, lost or stolen packages. If you are experiencing any of these issues, please contact Australia Post directly with your tracking number you received via email.
We use Australia Post shipping time may vary according to Australia Post time frames.
International Shipping
ALL International orders may be subject to customs inspections and import taxes unique to your country, based on items being over a certain value set by your local authority.
This is not within our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be.
At Maisy & Mine we believe honesty is the best policy so we will not mark your package as a "sample" or "gift" to avoid these taxes.